FAQs

My Account

Do I need an account to order?

You can complete your purchase as a guest or by creating an account to track orders, save addresses, and access your purchase history. You can always login using your email by generating a one-time password (OTP) and access all details without losing track.

How can I edit my profile details?

Log into your account by generating a on-time-password received on your mail and update your information under “My Account.”

Orders & Payments

What payment methods are accepted?

We accept Visa, Mastercard, American Express, PayPal, and other secure payment options available at checkout. Bank transfer is also possible for specific requests. Orders placed with Bank Transfers aren't processed until receipt of payment.

How customizable are the gift baskets present on the online store?

Our gift baskets feature curated combinations of wines and gourmet items produced in-house or in collaboration with trusted vendors offering local Emilian produce. On request via email, we can personalize your selection or even include a handwritten note.

How do the gift cards work?

The Bottega offers a variety of Gift Cards (view Tasting Tour - Gift Card and Stay at Relais Roncolo 1888 - Gift Card ) offering curated experiences that can be redeemed only in person while visiting the Estate. There's also the Custom Gift Card with a a wide range of amounts to choose from, that can be utilised across the online store for any and all purchases.

I’d like to place a large order for a corporate event or wedding. How can I do this?

We’ll be delighted to assist you! Write to ordini@venturinibaldini.it with details of your event, and our team will help create a bespoke proposal tailored to your needs, including packaging, logistics, and delivery.

Who can I contact for concerns or questions about my order?

Our customer service is available Monday through Friday from 9 AM to 1 PM and from 2 PM to 5 PM. Feel free to write to us at ordini@venturinibaldini.it.

How long will it take for my order to be processed?

Shipments are made Monday through Friday, and your order will be available for pickup at our Wine Shop or shipped within 48 business hours of receipt.

How can I track my order?

You will receive an email from the courier when your order leaves our warehouse, which will include the shipment tracking number and a link to track the delivery. If you have any questions, please contact us at ordini@venturinibaldini.it.

Modifying or Cancelling an Order

Can I modify an order after placing it?

If your order hasn’t yet been processed, we’ll do our best to accommodate changes. Contact us promptly at julia@tenutadironcolo.it with your order number.

Can I change my delivery address after purchase?

If your order hasn’t yet been shipped, we’ll do our best to accommodate changes. Contact us promptly at julia@tenutadironcolo.it with your order number.

Can I cancel my order?

Orders can be cancelled before shipment. Contact us promptly at julia@tenutadironcolo.it with your order number. If your order has been dispatched consult our Returns & Shipment policy for further steps and information.

THE WINERY

Venturini Baldini

Since 1976 the brand Venturini Baldini has been synonymous of highest quality wines made in Emilia. Authentic and born in the tradition of Emilian winemaking, our wines innovative and inspiring.
With a manual harvest, our team of oenologists and consultants carefully select the grapes to guarantee the best organoleptic and olfactory characteristics.

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THE VINEYARDS

Tenuta di Roncolo

Our vineyards occupy about a quarter of the 130-hectare estate and grow, for the most part, in the hilly area at an altitude between 300 and 400 metres above sea level. The rows are laid on clay and sandy soils with southeast and southwest exposure, and with an organic cultivation whose production of c. 8 tons per hectare is voluntarily limited to ensure the quality of our grapes. In addition Lambrusco grape varieties including Sorbara, Grasparossa and Salamino, the estate also grows Malvasia di Candia Aromatica, Pinot Nero, Pinot Meunier and Pinot Grigio.

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THE PRODUCER

Acetaia di Canossa

Our Acetaia di Canossa has its origins in a historic vinegar factory, housed in a building from the 17th century, located in the upper part of the estate. A place that represents the important historical matrix of our vinegar production, whose heritage is represented, among other things, by a battery made up of more than 400 small barrels from different woods. Made of juniper, oak, cherry, ash and chestnut wood, each barrel gives the vinegar its own unmistakable aroma.

The long journey of our vinegars in their individual “treasure chests” follows the strict dictates of the local regime, which provide us with products of Emilian excellence. In addition to the Aceto Balsamico Tradizionale di Reggio Emilia, Venturini Baldini also produces exquisite condiments and balsamic vinegars of Modena IGP.

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